It is exciting for the Higher Education Academy (HEA) to publish this report – the third on massive open online courses (MOOCs) within a year – and to explore from a further perspective some of the challenges that MOOCs have presented to higher education. We are grateful to our colleagues at the University of Southampton for conducting this research, which focuses on understanding the experience of learning on a MOOC and, in particular, the part played by learning resources in supporting learner engagement and success. Paying attention to the specific experience of individual learners, as this report does, and feeding the data gained by in-depth interviews back to those responsible for designing and tutoring on the MOOCs, has allowed new insights relating to the MOOC phenomenon to emerge.